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Record of After sales Safety Adjustment | Four devices delivered in one go, with full follow-up from Naibo's after-sales service
2026-09-29
At Naibo, equipment delivery is never considered complete just by delivering the machine. From unpacking, positioning, power on debugging, to standard block verification and operation training, each device is equipped with after-sales engineers to follow up throughout the process until the data is qualified and customer personnel can independently get started. The principle of the Naibo after-sales team is to deliver each device conscientiously and responsibly.
01 One installation adjustment, four devices delivered at once
This customer's on-site installation and adjustment involves a complete set of equipment that covers the metallographic sample preparation and hardness testing process: metallographic embedding machine, Vickers, Rockwell, and Brinell hardness testers.
On site installation, debugging, and operational verification are completed according to standards to ensure compliance and stability of the results. After all equipment debugging is completed, engineers will also conduct on-site operation training to help customers master the equipment usage methods proficiently and achieve independent machine operation. The customer highly recognizes this delivery, believing that the equipment operates stably and the data is reliable, and affirms the professionalism and meticulousness of the Naibo after-sales team.
02 Four devices delivered this time
The four devices delivered this time share a common foundation of stability and reliability:
LHM-2000W Automatic Metallographic Embedding Machine
Human machine interface combined with PLC control, motor closed-loop pressurization, stable pressure, low noise; Built in 99 sets of inlay processes, one click start automatically completes sample preparation, and process parameters can be imported and exported through a USB flash drive.
THVS-1MDX-AXYZF fully automatic micro Vickers hardness tester
The automatic turret digital microhardness tester is equipped with a Vickers hardness automatic measurement and control system, which automatically shifts the measuring force, switches the indenter and objective lens, and provides accurate force values and clear images. It is an ideal high-end microhardness tester.
THR-150DX Advanced Digital Rockwell Hardness Tester
Electronic electric loading, high-precision sensors, unique closed-loop control system; The touch screen directly selects the hardness scale, automatically loads and corrects, and has powerful data processing functions.
THB-3000MDV Brinell Hardness Tester
Electronic electric loading, high-precision sensors, unique closed-loop control system; Automatic turret, automatic loading and unloading, digital encoder eyepiece directly measures D1 and D2 values, and the data is saved to a USB flash drive in Excel format.
03 Equipment delivery is just the beginning
Equipment delivery is just the beginning of Naibo's after-sales service. We focus on ensuring the full process guarantee of equipment landing, through professional on-site installation, precision calibration, and practical training, to ensure that every device can be put into use immediately upon arrival at the factory and the testing data is accurate and reliable.
In addition to on-site installation and training, Naibo also attaches great importance to continuous response after delivery. The after-sales team can quickly respond to any problems encountered by customers during subsequent use and promptly follow up to resolve them.
For more product information, please feel free to contact us via private message.
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